Susan J. Williams - Principle

As the Owner of Plaza Indoor Services for the last 23 years, I've focused Plaza’s attention on the connection we have with our customers. We fill an important need in our customers' lives - the need for clean indoor living and when if disaster strikes – quick response and remediation. Our customers have relied on my team to provide attention to detail; leaving them with an exceptional finished product. This includes restoration of property, restoration of treasured belongings and, most importantly, the restoration of "peace of mind". As we move forward, I want Plaza principles and employees alike to understand the many significant ways we touch our clients lives. We must then take bold steps to focus on quality and customer satisfaction.

As one of the most experienced catastrophe restoration companies, we make choices every day that significantly impact people, communities and the environment. We have helped families and corporations recover from disasters for over two decades by assisting with the unfortunate home and business interruption, and the structure and content damage, resulting from disasters that occur frequently, randomly and without warning.

Providing Exceptional Quality is our way of thinking incorporated into every decision we make and every action we take. It is reflected in our values, our services and our behavior. It is a philosophy that I believe in and a guarantee to my friends and clients. When I made the commitment to you that “I guarantee your satisfaction because I own the company” it is more than just a statement. It is what I believe and instill in all my team members.

Plaza has enjoyed long-term success because we built the company from solid values, such as customer service, consideration of others, and have firmly set our goal on customer satisfaction in all that we do. As we expand our services and products we are committed to continue these same values. Susan Williams - Owner

Other Team Memebers